Definition Health partners with Horder Healthcare to transform POAs for 6,500 patients

Definition Health is excited to announce a new partnership with Horder Healthcare, a healthcare charity renowned for its excellence in orthopaedic and musculoskeletal care. This partnership will see Definition Health's digital solution, LifeBox, transform the pre-operative assessment process for over 6,500 patients at The Horder Centre, East Sussex, a specialist hospital for orthopaedic surgery.

Enhancing patient care through digital transformation

The Horder Centre is known for performing more hip and knee replacements than any other independent hospital in the UK, making this partnership a significant step forward for digital innovation in orthopaedic care. Through the implementation of LifeBox, Horder Healthcare aims to streamline its pre-operative processes while ensuring personalised, patient-centric care.

LifeBox empowers patients to complete their pre-operative medical questionnaires online from the comfort of their own home, reducing the need for in-person or telephone assessments. Additionally, LifeBox provides educational resources to support patients in understanding their upcoming procedure, increasing confidence and reducing anxiety ahead of surgery.

Improving operational efficiency for clinical teams

For healthcare professionals, LifeBox centralises all pre-operative patient data into one easy-to-use digital platform. This enables clinical teams to identify any potential health concerns well in advance of surgery, helping to minimise delays and cancellations. The platform also supports care teams in managing specialist patient reviews and anaesthetist assessments as needed, ensuring every patient receives optimal pre-operative care.

"We are delighted to partner with Horder Healthcare to enhance the surgical journey for patients," said Sandeep Chauhan, CEO and Co-Founder of Definition Health. "Our LifeBox platform aims to improve pre-operative efficiency, optimise patient care, and ultimately support hospitals in delivering better health outcomes."

Tara Thomas, Head of Clinical Services at The Horder Centre, added: “At Horder Healthcare, we are embarking on our digital agenda with the application of LifeBox digital pre-assessment. This will allow our patients to be involved in their journey with us from the outset. With support from our collaboration with the Definition Health team, we will be able to provide a much more informative platform for patients to share valuable information in preparation for a pre-assessment and access documents, videos, and information leaflets about their upcoming surgery."

Sustainability benefits and commitment to innovation

The implementation of LifeBox also supports Horder Healthcare's sustainability goals by significantly reducing the need for paper-based communications. This digital-first approach will help minimise the hospital’s carbon footprint by reducing the reliance on physical documents and in-person visits.

Tara Thomas highlighted the environmental benefits of this initiative, noting, “This shift will reduce the amount of paper documents our patients receive through the post, lowering our carbon footprint while also providing a more efficient way of managing patients through the early stages of their pathway. The interactive nature of the platform will allow us to manage much of the pathway in the comfort of the patient’s home.

“We anticipate a reduction in on-site appointments, which can present challenges for some of our patients due to our demographic and age group. Horder Healthcare is committed to digital transformation, with Lifebox marking the beginning of our journey toward a fully integrated Electronic Patient Record in the future.”

Pioneering the future of orthopaedic care

The partnership between Definition Health and Horder Healthcare signifies a major milestone in enhancing surgical pathways through technology, ensuring better patient care, operational efficiency, and sustainability. Definition Health is proud to be a part of Horder Healthcare’s digital transformation journey and looks forward to the positive impact it will have on thousands of patients each year. For more information on how Definition Health can support your healthcare organisation, please contact us using the form below.