ITV News highlights SWLEOC's success in addressing NHS waiting lists

Definition Health’s innovative digital solutions have been prominently featured across multiple platforms, showcasing our significant impact on improving healthcare efficiency and patient outcomes. Recently, our solutions were highlighted in an ITV News segment and recognised in the GIRFT and SWLEOC Elective Hub Toolkit, underscoring our role as digital enablers for the South West London Elective Orthopaedic Centre (SWLEOC).

SWLEOC has been at the forefront of adopting cutting-edge technologies to enhance patient care and streamline surgical processes. Our Definition Recovery solution was showcased on ITV News for its impact on reducing the NHS waiting list backlog through effective remote patient monitoring. Additionally, our LifeBox solution for pre-operative assessments has been acknowledged in the GIRFT and SWLEOC Elective Hub Toolkit.

The Getting It Right First Time (GIRFT) programme, a national NHS England initiative, is designed to improve patient care through data-driven evidence and clinically-led reviews. The recently launched online Elective Hub Toolkit provides comprehensive guidance and resources to help surgical hubs achieve excellence in delivering elective procedures. This toolkit supports surgical hubs like SWLEOC in enhancing efficiency and patient outcomes.

SWLEOC’s adoption of Definition Recovery, along with our digital solutions including Definition Connect and Definition LifeBox, has led to significant benefits. Continuous monitoring and personalised support have improved patient outcomes by reducing complications and enhancing recovery. Cost savings are realised by minimising unnecessary appointments and readmissions, allowing hospitals to allocate resources more effectively. Furthermore, streamlined processes free up hospital capacity, facilitating better management of surgical schedules and waiting lists.

Definition Health’s suite of digital solutions offers a comprehensive approach to patient care. Definition Connect facilitates secure file sharing and digital video consultations, streamlining pre-and post-surgical consultations, ongoing patient recovery, and discharge processes. Meanwhile, Definition LifeBox serves as a digital pre-operative assessment tool, enhancing hospital decision-making and enabling personalised patient care.


Together, these solutions represent a significant advancement in how hospitals and elective hubs like SWLEOC can leverage technology to meet the increasing demands of modern healthcare. By refocusing the surgical pathway around the patient, we are not only improving individual experiences but also addressing systemic challenges such as the NHS waiting list backlog.

Sandeep Chauhan, CEO of Definition Health, commented: “The success at SWLEOC and our recognition in the GIRFT programme underscore the transformative impact of our solutions on the healthcare landscape. By enabling continuous monitoring, secure communication, and personalised support, we are significantly improving patient outcomes and optimising hospital resources. We are proud to support SWLEOC as a recognised GIRFT site and to play a key role in advancing surgical care.”

The recognition of Definition Health’s innovative solutions on ITV News and in the GIRFT programme is a testament to our commitment to revolutionising patient care through technology. As digital enablers of the SWLEOC surgical centre, we continue to develop and implement pathways that enhance healthcare services, improve patient outcomes, and address the pressing challenges faced by the NHS.

To learn more about our work with SWLEOC, check out our detailed case study here. For more information on how Definition Health can support your healthcare organisation, please contact us using the form below.