Definition Connect surgical consultations

Digital consultation system

Definition Connect (formerly Secure Virtual Clinic (SVC)) is a secure file sharing and digital video consultancy system which streamlines pre-and post-surgical consultations, ongoing patient recovery and patient discharge. Bridging the gap between community care and hospital support

Streamlined information sharing improves patient care and reduces patient footfall and paperwork, enabling hospitals to realise their sustainability goals and facilitate remote working.

When delivered as part of Definition Health’s end-to-end total surgical solution, it enables swift consultation and provides a central medical file for all patient information.

Patient benefits

Secure virtual consultations enabled by multi-factor authentication
Reassurance and familiarity of a face-to-face consultation, online and within the comfort of the patient’s own home
Patients can have family attend virtual appointments with them to offer support and gain insight into their care without space limitations or concerns
Information can be accessed in one place, any time

Hospital benefits

Secure two-way file sharing, in real-time, to support consultations and educate patients with information and advice
A seamless, informed standard of care can be offered throughout the consultation, preoperative assessment and discharge
Physiotherapy and specialist appointments as well as dedicated surgical follow up can be facilitated through Definition Connect reducing multiple hospital visits

“I wanted to streamline the patient experience. To stop them coming into hospital unnecessarily, we had to think more efficiently. I found a note about LifeBox in my in-tray and it was as if by magic here was the answer.”

“It’s a complete record that helps me to have an anaesthetic plan ahead of the operation. I can check if a patient is frail and can recommend post-operative care such as HDU or ITU. It helps me to reduce cancellations on the day of surgery and to tailor the anaesthetic technique to the patient’s needs.”

Connect

Digital consultation system

Patient benefits

Hospital benefits

See our apps in action